Privacy Policy

1. Information We Collect

• Account details such as name, display name, email address, phone number, password credentials, and profile photo.
• Marketplace activity such as listings, photos, product details, favorites, cart activity, orders, reviews, follows, messages, and support requests.
• Transaction and payout details such as delivery addresses, bank account details, balances, withdrawals, discounts, referral activity, and order history.
• Technical information such as device identifiers, IP address, browser type, app or web activity, cookies, logs, and approximate location signals.
• Consent preferences for terms, marketing, notifications, cookies, and privacy settings.

2. How We Use Information

We use personal data to create and secure accounts, show listings, process orders, support buyers and sellers, prevent fraud, personalize the marketplace, send service updates, improve DollApp, and meet legal or tax obligations.

3. Legal Bases

Depending on the activity, we process data because it is needed to provide the service, because you gave consent, because we have a legitimate interest in protecting and improving DollApp, or because the law requires us to keep certain records.

4. Sharing Information

We share information only when needed to operate DollApp. This may include payment, hosting, analytics, messaging, authentication, fraud-prevention, delivery, professional, or legal service providers. Buyers and sellers may also receive limited information needed to complete an order or conversation.

We do not sell your personal data. If we ever change how we share data in a meaningful way, we will update this policy.

5. Retention

We keep personal data for as long as needed to provide DollApp, resolve disputes, prevent fraud, enforce our terms, comply with law, and maintain business records. When data is no longer needed, we delete, anonymize, or securely archive it.

6. Security

We use technical and organizational measures designed to protect personal data, including access controls, authentication, monitoring, and secure infrastructure. No online service is perfect, so please use a strong password and keep your account details private.

7. Your Choices

You can update profile details in your account, change privacy and notification preferences, export your data, or request deletion. You can also contact support for help with access, correction, portability, objection, restriction, or erasure requests.

8. International Transfers

Some providers may process data outside your country. When this happens, we rely on appropriate safeguards and service provider commitments designed to protect personal data.